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KentuckyOne Health Pharmacy Plus and Pharmacy Plus Specialty Closure Information

As our organization continues to adapt to changes in the way people access care and manage their health, we have made the decision to close Pharmacy Plus and Pharmacy Plus Specialty retail pharmacy locations at our facilities, effective June 21, 2019. While we will no longer operate the retail pharmacy locations open to the general community, we will continue to operate pharmacy services to dispense medications and medical supplies to our team delivering patient care at our facilities. 

We apologize for any inconvenience this will bring to patients currently using these pharmacy services. We are committed to making the transition as smooth as possible with the following information on the transition of operations and venues for prescriptions:

KentuckyOne Health Pharmacy Plus and Pharmacy Plus Specialty Location Information

The specific pharmacy locations impacted are:

Retail Pharmacy locations:

  • Pharmacy Plus at Jewish Hospital/Frazier Rehab Institute
  • Pharmacy Plus at Sts. Mary and Elizabeth Hospital
  • Pharmacy Plus Specialty at Commerce Crossings

The following provides information on key elements of this change to pharmacy services. In addition, Pharmacy Plus and Pharmacy Plus Specialty team members are available to discuss specific questions and concerns by calling 1-844-773-6145, Monday through Friday, 9:00am to 4:00pm EST.

Changes to Prescription Access & Pick-up Location

  • We recommend that all current Pharmacy Plus and Pharmacy Plus specialty patients review their prescriptions and confirm the new default pharmacy location (see below) or make a change to their pharmacy location by Friday, June 7.
  • Patients have the option of selecting a pharmacy of their choice to fulfill prescriptions, based on the type of medication received. If no action is taken to change pharmacy, existing prescriptions will be transferred to a new pharmacy provider, based on the specific type of medication prescribed.

Default prescription transfer locations (if no alternative action is taken by the patient)

  • Current Pharmacy: Pharmacy Plus
    1. Prescription type: Mail-Order/Non-Specialty Prescription Medications
      1. Default Future Pharmacy Provider:

Saint Joseph Health Community Pharmacy

120 North Eagle Creek Drive, Suite 101

Lexington, KY 40509



  • Current Pharmacy: Pharmacy Plus Specialty
    1. Prescription type: All Specialty Medication Classes Except Transplant
      1. Default Future Pharmacy Provider:

CHI Health Specialty Pharmacy

7710 Mercy Rd Ste 102 

Omaha, NE 68124




  • Current Pharmacy: Pharmacy Plus Specialty
    1. Prescription type: Specialty Transplant and Adjunct Medications
      1. Default Future Pharmacy Provider:

Dignity Health Specialty Pharmacy

500 Thomas Rd., Suite 190

Phoenix, AZ 85013



Alternative Pharmacy Venue Options

  • While it is not required, all patients do have the option to select an alternative pharmacy for prescription fill.
  • To select an alternative pharmacy, please contact your Pharmacy Plus/Pharmacy Plus Specialty location with the name and contact information of the new pharmacy to which you would like your prescription transferred.

Other Local Pharmacy Options:

Walgreens Pharmacy

532 South 4th St., Ste. 100
Louisville, KY 40202



CVS Pharmacy

6425 West, KY-146

Crestwood, KY 40014

(502) 243-4094


Pharmacy Plus Specialty Only

Diplomat Specialty Pharmacy



Pharmacy Plus Specialty Only

Accredo Specialty Pharmacy


Pharmacy Plus Specialty Only


1050 Patrol Rd

Jeffersonville, IN 47130

(855) 242-2241 


Pharmacy Plus Specialty Only

University of Louisville Hospital Specialty Pharmacy

550 S. Jackson Street
Louisville, KY 40202



Coordination with your Physician

  • When receiving new or updating existing prescriptions, we recommend that you confirm with your physician and care team the new location of your pharmacy provider.

Questions and Inquiries Regarding Pharmacy Plus & Pharmacy Plus Specialty Changes

  • Pharmacy Plus and Pharmacy Plus Specialty representatives are available to answer specific questions regarding the transfer of prescriptions and other relevant concerns.
    • Hours & Dates of Operation: 9:00am to 4:00pm EST, Monday – Friday
      • Phone lines closed Memorial Day, Monday, May 27

Medication Continues to be Prescribed to Inpatients

  • This decision only impacts the retail pharmacy elements of Pharmacy Plus and Pharmacy Plus Specialty.
  • All our facilities will continue to have pharmacy services to dispense medications and medical supplies to our teams delivering care to patients.
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